Refund policy

1)      Please Take a picture of the damaged part of the product. E-mail the picture , the name and the order number, with a description of what damage is and where it is on the item to dendense-mail@dendensdesigns.com/ We will get back to you as quickly as possible with our response to the problem.

Misprint

2)      Please Take a picture of the misprinted part of the product. E-mail the picture , with the name and the order number, with a description of what is misprinted and where it is on the item to dendense-mail@dendensdesigns.com/ We will get back to you as quickly as possible with our response to the problem.

Did not receive package

3)      Please e-mail us the name on the order and when ordered. E-mail us at dendense-mail@dendensdesigns.com. We will get back to you as quickly as possible with our response to the problem.

Wrong Size

4)      We ask that you double check the size before ordering to make it easier on the customer and us. E-mail us at dendense-mail@dendensdesigns.com with name on the order and the order number with a decision of a replacement of the correct size or a refund of the items cost. We will get back to you as quickly as possible with our response to the problem.

Wrong Color

5)      E-mail us at dendense-mail@dendensdesigns.com with name on the order and the order number with a decision of a replacement of the correct color or a refund of the items cost. We will get back to you as quickly as possible with our response to the problem.

Wrong product

6)      Please Take a picture of the product in question. E-mail the picture , with the name and the order number, with a description of what product is wrong to dendense-mail@dendensdesigns.com/ We will get back to you as quickly as possible with our response to the problem.